Pets Get a Dose of Pixie Dust at Disney’s Best Friends Pet Care

It’s not news that devoted pet owners will do just about anything for their “fur children”, including luxury accommodations which are gaining popularity across the country. I have a friend who’s been putting her dog in a similar pet hotel for years, allowing her to watch her pets on a webcam while she’s away. After all, if you’re enjoying the place “Where Dreams Come True”, why not let your beloved pets experience some magic as well?

Best Friends Pet Center

I was really impressed with the facilities at the Best Friends Pet Care, which opened this week. Situated across from Port Orleans Riverside on Bonnet Creek Parkway, the newly built Best Friends Pet Care replaces all other Disney kennels throughout the Walt Disney World Resort. With facilities for over 300 pets, this one new location will be able to comfortably accommodate all of Disney’s four-legged visitors. Whether you are just dropping your pet off for a day visit, or an overnight stay, they will be given as much attention as if they were a human guest at one of Disney’s deluxe resorts.

Best Friends Pet Center


Here are some of the facts about the Best Friends Pet Care and its services:

The one-of-a-kind pet resort offers 17,000 square feet of air-conditioned indoor space, 10,000 square feet of covered outdoor runs and play areas, and a 25,000-square-foot dog park exclusively for the use of Best Friends clients and their pets.

“Best Friends is thrilled to open the doors of this special, luxury pet facility,” said Dolan.  “We’ve been looking forward to this day for a long time and we are very excited to finally be ready to open the doors and show off this special facility. It incorporates the very best concepts from our other Best Friends facilities with some imaginative ideas that we think will delight and surprise our Walt Disney World guests.”

The facility, which already has many pet guests booked for the Labor Day weekend, is able to accommodate as many as 300 pets for both daytime and overnight boarding. Dog owners can choose from a variety of accommodations, ranging from a standard 32-square-foot all-indoor suite, to an expansive 226-square-foot VIP (Very Important Pet) suite with television, raised bedding and private outdoor yard. Feline guests will spend their visit in the separate “Kitty City” pavilion – away from the dogs – in two- and four-room condos. There also is a special area for the boarding of pocket pets, small mammals and birds.

At Walt Disney World Resort, we are focused on providing the highest quality entertainment experiences for all guests. Working with Best Friends Pet Care, we are pleased to be able to extend that commitment to pets traveling with their owners,” said Bernard. “Our mutual appreciation for even the slightest detail is reflected in this one-of-a-kind facility and its unique services and amenities.

The facility offers a private dog park exclusively for the use of Best Friends guests. It comprises a walking trail overlooking natural wetlands and several large areas of varying terrain for running and playing, including a 1,300-square-foot “canines only” splash-and-play water feature. There also are sitting areas where owners can relax and watch their dogs play. The entire park is secure from outsiders and is available for use after dark.

Best Friends Pet Center

Best Friends Pet Center

Best Friends Pet Center

Splash park and fenced dog walk trail to the right

Other features of the resort include: a grooming salon, which will provide go-home-fresh baths and haircuts for pets, and two 1,100-square-foot camp rooms for play group and doggy day-camp, each opening onto an outdoor play-yard.
Best Friends Pet Center

Check-in area overlooking the grooming room

Pet parents can choose from a wide range of a la carte activities for pet guests from one-on-one playtimes and social playgroup with other doggy guests, to cuddle time and bedtime stories with staff. Additional amenities and upgrades include ice cream treats, bottled water and premium orthopedic bedding.  Feline guests can also enjoy private playtimes, activity toys in their suites, and treats such as ”Cookies and Milk” or “Tuna on a Ritz.”
Accommodations and Rates for Dogs:
Best Friends Pet Resort offers rooms for up to 270 dogs. Options include:
All Indoor Suites: These climate-controlled suites are outfitted with a pet cot for comfort and include two walks per day.
  • Boarding rate: Standard $37 / Resort Guest $34
  • Daycare rate: 6 hours or less $16 / More than 6 hours $27
Indoor-Outdoor 2-Room Suites: These 36-48-square foot suites include an indoor bedroom with pet cot and an outdoor patio, which they can access at any time. One walk included each day.
  • Boarding rate: Standard $40 / Resort Guest $36
  • Daycare rate: 6 hours or less $18 / More than 6 hours $30
Vacation Villas: Each of the 14 villas includes a 72-square foot (8×9) tiled bedroom with raised platform bed and flat panel TV, and a 28-foot (4×7) private outdoor patio. Amenities include 2 walks, 1 playgroup session, an ice cream treat and turn-down service each day.
  • Boarding rate: Standard $59 / Resort Guest $53
  • Daycare rate: 6 hours or less $30 / More than 6 hours $53

Best Friends Pet Center

Best Friends Pet Resort Vacation Villas

Best Friends Pet Center

Viewing in the Villas that day was Lady and the Tramp

VIP (Very Important Pet) Suites: The ultimate in pampered pet boarding. Four 226-square-foot super luxury suites feature a 144-square-foot (16×9) tiled bedroom with glass doors, raised platform bed and flat panel TV. Each has its own private, covered outdoor play yard. Complimentary activities: 2 walks, 2 play group sessions, an ice cream treat and bedtime story each day. A go-home fresh bath is also included with a 3-night stay. Owners are also able to bring and choose their dogs’ viewing choices on the flatscreen! {We were told at the opening that these suites are booked through Christmas! So plan ahead for your VIP!}
  • Boarding rate: Standard $76 / Resort Guest $69
  • Daycare rate: 6 hours or less $46 / More than 6 hours $69

Best Friends Pet Center

VIP suite, ready for its next guest

Best Friends Pet Center

I loved this little bulldog. Normally those doors are open for outside access.

Best Friends Pet Center

VIP Suite outdoor access - private, covered, secure and with a play set!

A la carte offerings for dogs include:
Playgroup: $15 for 30 minutes
Playtime: $8 for 10 minutes
Cuddletime: $8 for 10 minutes
Walk & Explore: $8 for 10 minutes
Bottled Water: $5 per day
Bedtime Story: $6 each
Ice Cream Break: $4 each
Premium Bed: $4 per day
Best Friends Pet Center

Doggie Daycare and play group area.

Best Friends Pet Center

Outside area for Doggy Daycare, with pools.


Accommodations and Rates for Cats:
Kitty City (along with being incredibly fun to say) is a sanctuary – away from the sights, sounds and smells of the dogs – where up to 30 feline guests can relax and watch the world through the windows of the two or four-level condo, each with a private relief area.
Boarding Rates:
Two Level Condo: Standard $23 / Resort Guest $21 / DVC Guest $19
Four Level Condo: Standard $32 / Resort Guest $30 / DVC Guest $28
Daycare Rates:
Two Level Condo: 6 hours or less $15 / More than 6 hours $18
Four Level Condo: 6 hours or less $21 / More than 6 hours $26
Best Friends Pet Center

KITTY CITY. I could say it all day.

Best Friends Pet Center

Kitty City play area.

A la carte offerings for cats include:

Playtime: $8 each
Cookies and Milk: $3 each
Tuna on a Ritz: $3 each
Activity Toy: $3 per day
Deluxe Kitty Bed: $5 per day
Best Friends Pet Center

Pocket Pets area.

Purina food is provided for dogs and cats, or owners may bring their own. Owners may come throughout the day to enjoy the Play Park with their dogs or play with their other animals. Grooming prices and Pocket Pet boarding prices vary depending on the animal and services provided. Pricing and other details are available at wdw.bestfriendspetcare.com or by calling 877/4-WDW-PETS. Best Friends Pet Care resort is located across from Disney’s Port Orleans Resort-Riverside at 2510 Bonnet Creek Parkway in Lake Buena Vista, Fla., 32830.

Will you bring your pet to Best Friends Pet Care? I’d love to hear how they like it! More pictures of the Best Friends facilities may be found at my flickr page.

Best Friends Pet Center

Mee-YOW!





About Suzannah Mitchell

Boston girl living and blogging in Walt Disney World's backyard. Mom of 3, coffee addict, oh and Princess of course!